We have provided some answers to common questions about the site. If you can't find what you're looking for, please Click here to contact us

Q: Can I buy products on shop what's new?

A:No, Shop What's New does not sell anything. Products can only be bought by clicking through to a retail partners website.

Q: Who ships me my order?

A: Your order is shipped by the retailer you purchased from.

Q: What if I need to return something?

A:You will need to check the website you purchased the product from and look for information on returning products.

Q: How do I sign up for SWN Style Mail?

A:Click here to create an account. Once you have created an account you can then follow retailers to recieve updates from them.

Q: What kind of retailers are on Shop What's New?

A:Shop What's New has both Women's & Men's retailers. They range from designer boutiques to more price-pointed brands. We have lots of great names you will know, and some you don't recognise but are sure to love!

Q: Why Should I register?

A:If you create an account on Shop What's New you can create a profile, follow retailers and receive a weekly email with the newest products. You can also create styleboards, favourite items and more!

Q: What is 'following'?

A:Following a retailer lets you recieve updates from them in a weekly newsletter sent by SWN.

Q: How do I create an account?

A:Click here to create an account

Q: What information do you take when I register?

A: We require at least your email, first name and gender. You can also optionally add a photo, your birthday and your location.

Q: How can I change my settings? Like password, or photo?

Login to your account by clicking here and then click on Settings from the drop-down navigation

Q: What if I forget this link?

A:Click here to create an account

Q: What is a styleboard? What happens when I publish one?

A styleboard is a combination of products from the site that have been dragged together into a 'look'. When you create a styleboard it is added into the styleboards section for visitors to the site to view.

Q: How do I favourite a product?

When you search for products through the site you will see a small star icon, you can click on this to favourite an item. You can also favourite items from their individual product pages.